Overall rating: 4.589041 / 5 from 365 reviews.

AI Generated Review Summary

The Vineyard Porch Rocking Chair is praised for its excellent quality, great look, and ease of assembly. Customers appreciate the comfortable seat and teak color, though some noted issues with alignment and assembly pieces.

Summary topics

• Rocking Experience: 18%
• Product Quality: 13%
• Product Aesthetics: 18%
• Product Color: 4%
• Seat Comfort: 5%

Review topics: [size, instructions, color, issues, replacement, fit, comfort, feels, quality, material, shipping, set, assembly, customer service, looks, pieces, finish, design, husband, price, value, deal, height, chairs, maintenance, warranty, wife, rockers, durability, rocker].

Review highlights

• "very nice quality rockers - had a small issue with an offset predrilled hole which was resolved very fast." — Terri N.
• "The chairs are very sturdy, look great and were easy to put together." — Heidi M.
• "The rocker is sturdy and relatively easy to put together." — Darlene G.

Reviews

Q&A

what are the dimensions of the carton the Vineyard porch rocker is shipped in?

Hi Tim, thank you for your question. The Vineyard Porch Rocking Chair is typically shipped on a pallet rather than in a carton, so there is not a standard carton size available for this product. If you need specific pallet dimensions for delivery planning, please let us know and we'd be happy to look into that information for you. Best, Miriam

we just ordered a bunch of Polywood furniture. we may order a picnic table. is there any percentage off for repeat customers?

Hi Jeanne, Great question! Unfortunately, we do not offer any discounts for repeat customers. Additionally, while we don’t have any current promotions we can share now, we occasionally hold sales and promotions throughout the year. Please visit our Discounts & Sales (https://www.polywood.com/pages/sales?_pos=1&_sid=f5ecc4af3&_ss=r) page to learn about any current offers. This page is updated regularly with details on our latest promotions. I hope this information helps! Best, Emma

Hello, I just open my box and the rocking pieces are missing. What can I do? Gulf Shores rocking chair black s/n 26-621246

Hi Billy, thank you for reaching out, and I’m sorry to hear that the rocking pieces were missing from your Vineyard Porch Rocking Chair. We’d be happy to make this right for you. Please email us at hello@polywood.com with a photo of everything you received in the box, along with your shipping address, and we’ll get the missing parts sent out as quickly as possible. If you have your order number, that would be amazing as well. We apologize for the inconvenience and appreciate your patience. Best, Miriam

What size cushion should I order for the Vineyard rockers?

Hi Adrian! Thank you for your question. The recommended dimensions for a cushion to fit the Vineyard Porch Rocking Chair are 20"D x 20"W x 2.5"H. Thank you, Amber

I was given a vineyard navy blue rocker for this past christmas. Unfortunately one of the front bars and one side bar has cracked extensively. Can i purchase these parts?

Hi Maria, Thanks for reaching out! Replacement parts are available for purchase through our Help Center. If you can provide the serial number, located under the seat of the rocker, that will be helpful in identifying the correct replacement parts. Here's a link to our Help Center - https://help.polywood.com/hc/en-us/requests/new?ticket_form_id=16549086374555&tf_16550149604507=topic_warranty_replacement&tf_subject=Request%20for%20Replacement Thanks, Lana

What is your most comfortable rocker and you don't feel that you're sitting too forward.

Hello Kerri, for a comfortable rocking chair where you don’t feel too forward, we highly recommend the style you’re currently looking at. It features a gentle lean back that enhances relaxation. In contrast, our Presidential Rocker has a more upright design that may not be as reclining. We offer various styles to cater to different preferences, great question.

Is the vintage white a pure white or an off white?

Hi Chris, thank you for your question! Our Vintage White lumber is Pantone color match number 11-4202 TCX. We recommend customers order samples before purchasing to get an accurate representation of our colors and finishes. Samples can be ordered under the Get Inspired tab at the top of the polywood.com homepage. Thanks, Lana

What size cushion fits the vineyard rocker

Hi M, The cushion signed to fit this chair can be found under the Shop Accessories tab on the Vineyard Porch Rocking Chair's product page. Thanks for asking! Lana

Hi, what is the difference between the white color vs. the white vintage color? Thx

Hi Michelle, Thank you for your question! Our Vintage White and White are the same color but have different textures. You can order samples of our lumber and fabric swatches to get an accurate representation of our colors and finishes on polywood.com under the Get Inspired tab at the top of the homepage. Thanks, Lana

Does the warranty cover fading?

Hi Michele, Thank you for your question! POLYWOOD lumber is made with UV-stabilizers to minimize fading; however, upon exposure to the sun, all colors will fade to some degree. To minimize possible fading: keep product covered, utilize cushions where applicable, minimize direct sunlight by storing product when not in use, or use a UV-protectant as fading lumber is not included in the 20-year Residential warranty. Thanks, Lana

so classic is smooth and no extra colors available and some articles have a few additional color choices as noted in description ? IE:trestle dining table is only in classic colors??????

Hi Jennifer, Thank you for your questions! The easiest way to see if furniture is available is certain colors is to use the Filter Feature on the left hand side of the page when searching by Categories. Vineyard Rocking Chairs are only available in Classic Finish colors and our Trestle tables are available in both Classic and Vintage finishes. Thanks, Lana

The seat seems a little narrow are they?

Hi Tim, Thank you for your inquiry! The Vineyard Porch Rocking chair has a standard fit at 27.25"inches. Our porch rocking chair seat widths range from 25.25" (Chinoiserie) to 28" (Country Living). Thanks! Lana

Will this scratch pavers?

Hi Shannon, Thank you for your question! When the rocking chair is used for its intended purpose, it should not scratch any surface it is used on. We do not recommend moving our rocking chairs around by sliding or pushing them, which could cause scratching. You may also want to check with the paver supplier to see what they recommend for using on their surface in terms of compatible materials. Thanks! Lana

Can you pair these rockers with the 48" round farmhouse dining table?

Hi Ashley, Thank you for your question. While you can sit in the Vineyard Porch Rocking Chair around the 48" Round Farmhouse Dining Table if you try to rock the chair at all it would make the arms of the chair hit the underside of the table. I hope this information helps you with your decision making process. Thanks, Lana

I noticed that some reviewers say that it is not a smooth rock. Has that been corrected? If not, which rocker would have a smooth rock?

Hi Rhonda, Thank you for reaching out! This is not a common issue. All of our rockers have been tested to rock smoothly. We also stand behind our products and 20 year warranty and on the occasion that you would have a problem with your furniture, you can definitely file a claim with your order information and photos and we will do whatever we can to fix it. Please do feel reach out to us if you have any further questions or concerns and we'll be happy to help. Thank you, Michelle

Can I get vintage finish vineyard porch rocking chairs in black? I want the look of wood...

Hi Sara, Thank you for reaching out to us. I'm happy to let you know that the Vineyard Porch Rocking chair is indeed available in the Vintage finish. I've attached a link to the product page so you can find all the details here. If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help! Thanks, Lana

Is the vintage finish available in black?

Hello Sara, Thanks for asking. I apologize, the Vintage Finishes only have three color choices at this time: Vintage White, Vintage Sahara and Vintage Coffee. If you'd like to see them in person, you can purchase samples before making your color choice. https://www.polywood.com/styles/samples.html Mindy

Has anyone put this rocker on a composite deck, should I use an outdoor carpet underneath?

Hello Sara, Thank you for reaching out to us about our products. We have had customers use our furniture on composite decking and it has been seen to sometimes scratch the surface. So we do recommend a small rug or carpet underneath the item if possible. Thanks -Jason

How can you get replacement pieces for polywood rocker

Hello Jon, Thank you for reaching out to us. If you are in need of filing a warranty claim or needing replacement parts, you can do so from the link below or by reaching out to our customer service team at 855-935-5550. https://help.polywood.com/hc/en-us/requests/new?ticket_form_id=108006&_gl=1*a9t7qb*_ga*MjE3OTc5NzMuMTY4MzcyNDA1Ng..*_ga_05HSBS0Y5X*MTY5MTU4MjYzOC40NTEuMS4xNjkxNTg1MDQzLjU3LjAuMA.. Thanks -Jason

Do you ship material samples so that I can get a sense of the color in person?

Hello MT, We certainly do! You can search samples on the website, or follow the link I have provided below. You can purchase samples of the lumber as well as fabric, and any other materials we use to make our furniture. https://www.polywood.com/styles/samples.html Thanks, Mindy