We have not received it
"We have not received it yet! We opted for the White Glove Delivery and we STILL have not gotten it."
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SKU4503

We offer free ground shipping within the contiguous United States on every order and will ship your order using the fastest, safest, and most reliable method possible.
Most of our products are made to order. Your order may arrive in multiple shipments. Once part or all of your order is en route, we’ll email you with that shipment’s tracking information. If your order contains mixed lead time items, the lead time of your order will match the longest lead time of any item on the order. For example, an order containing mixed lead time items may take up to 20 business days to ship, while an order only containing Quick Ship items will ship within 5 business days.
Please note that orders placed after 3pm ET may not be received until the following business day.
Please also note that when paying by check/money order, stated lead times will only take effect once your check has been received and clears processing.
Stated lead times will not apply to orders containing single item quantities of 50 or greater. Please contact us to confirm lead times before placing an order containing single item quantities of 50 or greater.
All products are shipped from our manufacturing and distribution centers in Syracuse, Indiana, and Roxboro, North Carolina. Please make sure to take transit time to your location into account when ordering. Standard transit times within the U.S. can vary from a day to a week, depending on the destination and weather conditions. Whenever possible we will ship via FedEx. Larger items and high volume orders will be shipped LTL.
If you need delivery by a certain date, or you need delayed shipment to a certain date, please contact us before placing your order.
When your order ships, we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your package online or over the phone with the carrier.
The shipping carrier will typically contact you with a delivery date. Standard delivery includes bringing the furniture to your home address. It does not include specific placement or removal of the packaging, including pallets. Please make sure that you inspect the package(s) at the time of delivery. If the shipment appears to be damaged, or if there is any reason you are concerned with the packaging, please note this clearly when signing for the delivery.
If your order will be sent to you via freight, here are some things you should know:
For orders shipping to an address outside of the contiguous United States, please contact us for a custom quote. In order to obtain your quote, we will need your delivery address and a list of the items you intend to purchase. We cannot ship to P.O. Boxes.
Before Shipment: Due to tax calculation rules and fraud prevention, we're unable to update the shipping address for an order you already placed. If your order hasn’t shipped, contact our Customer Experience Team to cancel and re-order with the correct address. Please reach out to us via Chat for support.
After Shipment: Once shipped, your order's delivery address cannot be changed. If the original address is invalid or you don't want your order delivered there, contact us to see if we can reroute the shipment back to our facility.
NOTE: New orders will follow current lead times and pricing.
Eligible for White Glove Delivery
Select this premium service at checkout. Scheduled delivery to your outdoor space, including assembly and removal of all packaging.
With this premium service, our professional delivery partners will ensure your furniture is:
1. Placed in your outdoor space of choice
2. Fully assembled and inspected
3. Ready for use with all packaging and debris cleared
Select this option at checkout.
| Overall Width | 73.9 in |
| Overall Height | 36.1 in |
| Overall Depth | 31.2 in |
| Weight | 87 lb |
| Seat Width | 68.5 in |
| Seat Height | 16.5 in |
| Seat Depth | 17.1 in |
| Seats | 3 People |
| Arm Height | 22 in |
| Assembly Instructions | Download PDF |
CLIMATETUFF™ MATERIALS
CARE & MAINTENANCE
FREIGHT & PARCEL DELIVERY
ORDERS WITH MULTIPLE SHIPMENTS
WHITE GLOVE DELIVERY
RETURNS

Built with Solidcore™ durability and backed by a 20-year warranty, our lumber offers unrivaled strength and endurance from the inside out and isn’t prone to splinter, rot, crack, chip, or peel.

Our proprietary lumber and weather-defying materials are extensively tested to the extremes, providing peak performance out in heavy rain and snow, hot sun, strong winds, and salt air.

Our patio furniture will always look as good as new with very little effort. It doesn’t need to be covered or brought inside during inclement weather and cleans easily with soap and water.

We fully integrate UV inhibitor compounds into our lumber, locking in lasting color and fade resistance.

In 1990, POLYWOOD was founded in an Indiana garage. Today, we continue to craft durable, sustainable outdoor furniture that stands the test of time at our facilities in Indiana and North Carolina.







Shop with confidence thanks to our 20-year lumber warranty and 30-day hassle-free returns.
Overall rating: 4.2291665 / 5 from 48 reviews.
The Braxton Deep Seating Sofa is highly praised for its fantastic quality, modern design, and comfortable cushions. Customers find it easy to assemble and appreciate its great appearance.
Review topics: ["color","frame","fabric","pieces","quality","material","assembly","price","customer service","looks","sofa","cushions","furniture","put","polywood","couch","addition","seat","table","chairs"].
"We have not received it yet! We opted for the White Glove Delivery and we STILL have not gotten it."
"Looks good. Not very comfortable."
"Easy to put together and perfect for the spring."
"This is a great outdoor furniture line. We bought many pieces and love it! It was easily assembled and the cushions are very comfortable. The delivery was prompt. I highly recommend Polywood!"
"The sofa back on the Braxtion sofa isn't very sturdy. After a few times sitting on it the back loses and starts to wobble. Screws are all in correct and tight. The back base pulls a way and leans back after a few times sitting on it. I fell like i need to brace the leg and the seat back so the screws to come loose. My husband is a big guy 250 pounds and I cannot let him sit on the sofa because the seat back can't withstand him sitting on it. The screws holding the seat back and arm loosen and the back of the sofa starts to leans back and become unstable. I have already returned 1 sofa thinking it was a defect but the second sofa is doing the same thing. I spent a lot of money on the set and like it but very disappointed with the design of the sofa as it really isn't sturdy. I don't know if I have and recourse to return a sofa again."
"I like the Polywood product, but I am not in love with the fabric seating itself. The fabric is fairly itchy, and the back rest pillows are very lumpy and not well formed. This causes the seating to look a bit sloppy. The fabric also causes you to feel hot when its warm outside. We ordered an entire outdoor set- table, chairs, lounge area, swing day bed and it was so much to assemble, very heavy to lift. We would probably reconsider when ordering in the future due to this."
"functional and comfortable great addition to my collection"
"We purchased our POLYWOOD furniture 2. 5 years ago: Braxton sofa, 4 chairs, 2 ottomons, 3 side tables and the smaller coffee table in the Gray Slate and Grey Mist colors. The cushions are deep set and easy care! They are very comfortable and flippable. Sturdy frames with rust proof hardware. We’ve received countless compliments on these. We take our cushions inside for the winter, but leave our frames out on our patio which only has a roof. Weather up in the northern Lake Erie coastal area of Ohio can get harsh, but this furniture withstands it all. We don’t use covers and when rain reaches some of our cushions in the Spring, Summer and early Fall, it just dries quickly. We highly recommend this company’s furniture as it is high quality, durable, beautiful and comfortable! You’ll be extremely satisfied! Thank you POLYWOOD for making superior products!"
"The quality of this couch is great! We had some trouble putting it together because the notch on the side did not match up with the back of the couch. After some “modifications” we got it to work and haven’t had any other issues. So comfortable and the perfect addition to our patio!"
"The back part will not fit into the side / arm on 1 side. We submitted a warranty request, waited 12 days and then had to sit on the phone for over 1 hour to speak someone. Pollywood then sent us replacement side parts, which we have just tried to install and are having the same issue. The entire experience is terrible as Pollywood is wasting our time."
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