Has not been delivered.
"Ordered it 7 weeks ago; it still hasn’t been delivered. Why would you send me a request for a review for a product I don’t even have, yet?"
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SKUNS48

We offer free ground shipping within the contiguous United States on every order and will ship your order using the fastest, safest, and most reliable method possible.
Most of our products are made to order. Your order may arrive in multiple shipments. Once part or all of your order is en route, we’ll email you with that shipment’s tracking information. If your order contains mixed lead time items, the lead time of your order will match the longest lead time of any item on the order. For example, an order containing mixed lead time items may take up to 20 business days to ship, while an order only containing Quick Ship items will ship within 5 business days.
Please note that orders placed after 3pm ET may not be received until the following business day.
Please also note that when paying by check/money order, stated lead times will only take effect once your check has been received and clears processing.
Stated lead times will not apply to orders containing single item quantities of 50 or greater. Please contact us to confirm lead times before placing an order containing single item quantities of 50 or greater.
All products are shipped from our manufacturing and distribution centers in Syracuse, Indiana, and Roxboro, North Carolina. Please make sure to take transit time to your location into account when ordering. Standard transit times within the U.S. can vary from a day to a week, depending on the destination and weather conditions. Whenever possible we will ship via FedEx. Larger items and high volume orders will be shipped LTL.
If you need delivery by a certain date, or you need delayed shipment to a certain date, please contact us before placing your order.
When your order ships, we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your package online or over the phone with the carrier.
The shipping carrier will typically contact you with a delivery date. Standard delivery includes bringing the furniture to your home address. It does not include specific placement or removal of the packaging, including pallets. Please make sure that you inspect the package(s) at the time of delivery. If the shipment appears to be damaged, or if there is any reason you are concerned with the packaging, please note this clearly when signing for the delivery.
If your order will be sent to you via freight, here are some things you should know:
For orders shipping to an address outside of the contiguous United States, please contact us for a custom quote. In order to obtain your quote, we will need your delivery address and a list of the items you intend to purchase. We cannot ship to P.O. Boxes.
Before Shipment: Due to tax calculation rules and fraud prevention, we're unable to update the shipping address for an order you already placed. If your order hasn’t shipped, contact our Customer Experience Team to cancel and re-order with the correct address. Please reach out to us via Chat for support.
After Shipment: Once shipped, your order's delivery address cannot be changed. If the original address is invalid or you don't want your order delivered there, contact us to see if we can reroute the shipment back to our facility.
NOTE: New orders will follow current lead times and pricing.
Eligible for White Glove Delivery
Select this premium service at checkout. Scheduled delivery to your outdoor space, including assembly and removal of all packaging.
With this premium service, our professional delivery partners will ensure your furniture is:
1. Placed in your outdoor space of choice
2. Fully assembled and inspected
3. Ready for use with all packaging and debris cleared
Select this option at checkout.
| Overall Width | 51.8 in |
| Overall Height | 24.3 in |
| Overall Depth | 25 in |
| Weight | 56 lb |
| Seat Width | 45 in |
| Seat Depth | 17.3 in |
| Seats | 2 People |
| Assembly Instructions | Download PDF |
| Assembly Video | Watch Video |
CLIMATETUFF™ MATERIALS
CARE & MAINTENANCE
FREIGHT & PARCEL DELIVERY
ORDERS WITH MULTIPLE SHIPMENTS
WHITE GLOVE DELIVERY
RETURNS

Built with Solidcore™ durability and backed by a 20-year warranty, our lumber offers unrivaled strength and endurance from the inside out and isn’t prone to splinter, rot, crack, chip, or peel.

Our proprietary lumber and weather-defying materials are extensively tested to the extremes, providing peak performance out in heavy rain and snow, hot sun, strong winds, and salt air.

Our patio furniture will always look as good as new with very little effort. It doesn’t need to be covered or brought inside during inclement weather and cleans easily with soap and water.

We fully integrate UV inhibitor compounds into our lumber, locking in lasting color and fade resistance.

In 1990, POLYWOOD was founded in an Indiana garage. Today, we continue to craft durable, sustainable outdoor furniture that stands the test of time at our facilities in Indiana and North Carolina.







Shop with confidence thanks to our 20-year lumber warranty and 30-day hassle-free returns.
Overall rating: 4.44 / 5 from 75 reviews.
The Nautical 48" Swing is highly regarded for its quality and appearance, with many customers praising its beauty and fantastic look. Assembly is generally easy, though some minor issues have been noted. There are mixed opinions about the pieces, with some customers experiencing fit issues and mismatched pieces.
Review topics: [size, instructions, support, service, color, fit, quality, set, assembly, customer service, looks, pieces, swing, polywood, holes, put, bench, length, credit, seat, porch, made].
"Ordered it 7 weeks ago; it still hasn’t been delivered. Why would you send me a request for a review for a product I don’t even have, yet?"
"Only had 2 weeks but happy so far. Will see how they hold up over time."
"This swing is gorgeous and completes my porch, customer service was very responsive and excellent, thank you Polywood!"
"Had to have contractor install and find additional parts since some were missing on chain. Would not have been able to instal on our own."
"Instructions were clear. No problem with assembly. I adjusted the linkage for a slight tilt to the back. Everyone is happy and very pleased and expect it to serve us well."
"Very well built."
"I am still waiting for customer service to respond. At this point I would not purchase this product again. When we tried to assemble the swing, parts were missing. I called customer service and they asked for a serial number. There is none on my product. They did send the missing parts. Now that the swing is assembled I noticed the slats that you sit on are warped. I filled out an online request for customer service and I have yet to hear from them. I included pictures for them. Still waiting…."
"Love the color and length of chain!"
"The swing itself is made to last, good quality. The assembly process was a bit of a task for one person, it’s heavy. The instructions were fine, but I still made errors in putting the correct screws in place."
"The assembly was not difficult but was easier with two people. The precision tolerances achieved are "craftsmanship" quality even if performed with space age technology. I have other Pollywood products and am pleased with their low maintenance, long-term durability."
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