We had this installed at
"We had this installed at our condo in Florida which is right on the gulf. Chosen for its ability to be in the salt air. Our managers there love it."
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SKUPWS764-2
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We offer free ground shipping within the contiguous United States on every order and will ship your order using the fastest, safest, and most reliable method possible.
Most of our products are made to order. Your order may arrive in multiple shipments. Once part or all of your order is en route, we’ll email you with that shipment’s tracking information. If your order contains mixed lead time items, the lead time of your order will match the longest lead time of any item on the order. For example, an order containing mixed lead time items may take up to 20 business days to ship, while an order only containing Quick Ship items will ship within 5 business days.
Please note that orders placed after 3pm ET may not be received until the following business day.
Please also note that when paying by check/money order, stated lead times will only take effect once your check has been received and clears processing.
Stated lead times will not apply to orders containing single item quantities of 50 or greater. Please contact us to confirm lead times before placing an order containing single item quantities of 50 or greater.
All products are shipped from our manufacturing and distribution centers in Syracuse, Indiana, and Roxboro, North Carolina. Please make sure to take transit time to your location into account when ordering. Standard transit times within the U.S. can vary from a day to a week, depending on the destination and weather conditions. Whenever possible we will ship via FedEx. Larger items and high volume orders will be shipped LTL.
If you need delivery by a certain date, or you need delayed shipment to a certain date, please contact us before placing your order.
When your order ships, we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your package online or over the phone with the carrier.
The shipping carrier will typically contact you with a delivery date. Standard delivery includes bringing the furniture to your home address. It does not include specific placement or removal of the packaging, including pallets. Please make sure that you inspect the package(s) at the time of delivery. If the shipment appears to be damaged, or if there is any reason you are concerned with the packaging, please note this clearly when signing for the delivery.
If your order will be sent to you via freight, here are some things you should know:
For orders shipping to an address outside of the contiguous United States, please contact us for a custom quote. In order to obtain your quote, we will need your delivery address and a list of the items you intend to purchase. We cannot ship to P.O. Boxes.
Before Shipment: Due to tax calculation rules and fraud prevention, we're unable to update the shipping address for an order you already placed. If your order hasn’t shipped, contact our Customer Experience Team to cancel and re-order with the correct address. Please reach out to us via Chat for support.
After Shipment: Once shipped, your order's delivery address cannot be changed. If the original address is invalid or you don't want your order delivered there, contact us to see if we can reroute the shipment back to our facility.
NOTE: New orders will follow current lead times and pricing.
White-Glove Delivery Upgrade Available
Service includes delivery to your outdoor space, assembly, and packaging removal. Add it at checkout for an additional cost (complimentary for all PW Designer Series orders).
Service includes delivery to your outdoor space, assembly, and packaging removal. Add it at checkout for an additional cost (complimentary for all PW Designer Series orders).
1. Placed in your outdoor space of choice
2. Fully assembled and inspected
3. Ready for use with all packaging and debris cleared
Select this option at checkout.
| Recommended Minimum Space *Dimensions are based on pictured configurations | 103 in W x 32 in H x 80 in D |
| Overall Set Weight | 200 lb |
| Seats | 5 People |
| Assembly Instructions | Download PDF |
CLIMATETUFF™ MATERIALS
CARE & MAINTENANCE
FREIGHT & PARCEL DELIVERY
ORDERS WITH MULTIPLE SHIPMENTS
WHITE GLOVE DELIVERY
RETURNS


Shop with confidence thanks to our 20-year lumber warranty and 30-day hassle-free returns.
Overall rating: 4.4262295 / 5 from 61 reviews.
The Vineyard 6-Piece Sectional is highly regarded for its great appearance and comfort, with customers praising its quality and furniture. However, some issues with the pieces have been noted, while the cushions are appreciated for their comfort and ease of maintenance.
Review topics: ["quality","looks","assembly","set","customer service","maintenance","cushions","pieces","furniture","put","couch","ties","polywood","section","seat"].
"We had this installed at our condo in Florida which is right on the gulf. Chosen for its ability to be in the salt air. Our managers there love it."
"We love our Polywood sectional. It replaced a teak sectional, but will be a WHOLE LOT LESS maintenance. The cushions are attractive and the set is sturdy. Additionally, we replaced our teak dining set with Polywood. We have purchased another dining set, chaises, Adirondack chairs, and rockers in the past. Obviously, we are very happy with the quality of the products since we have continued to purchase. We are loyal customers of Polywood."
"The furniture is great! The assembly service that we paid for though had trouble putting together some of the pieces and said that some pieces were defective and needed to be returned. Ended up being able to put it together by myself. They didn’t put in many screws. A bit disappointing of a service. Nice folks though."
"The furniture is nice but it has a few main flaws. First, expect for your delivery to be delayed, it took polywood about 10 days longer than estimated to ship my furniture. Secondly some of the boxes came with the wrong hardware. This was easily resolved by a trip to the hardware store but it shows sloppy quality control. Finally the cushions don’t actually attach to the frame at all so you constantly have to shift them back into place as they love around when you use the sectional."
"We do love it !"
"I decided to buy this with out ever going to a dealer and trying it out, got it delivered and installed immediately and was hooked. It’s super comfortable and sturdy! I did have an issue with 1 chair that had holes in the wrong place but the customer support was quick to respond and I had the replacement section in 2 days! Zero complaints but if you add an ottoman to your order make sure to check the dimensions there is 2 different sizes."
"Excellent quality. Well packed. Easy to Assemble. Just a little slow in delivery and pricey."
"Looks great - assembly was faster than expected - I recommend using a drill with allen wrench drill bits. SOOOOO much faster than using the allen wrench tool included in the boxes."
"This request for a review feels particularly INSULTING because we haven’t yet received our $8k of Polywood product! **** ITS MORE THAN THREE WEEKS LATE AND— NOBODY KNOWS WHERE THE PRODUCTS ARE 🙃**** NOT POLYWOOD, NOT THE 3rd RATE SHIPPING/WHITE GLOVE COMPANY THAT POLYWOOD CHOSE TO SEND OUR LARGE ORDER WITH****** I have spent, conservatively, 8-9 hours since the promise ship date (latest) of 4/21 for my *****DINING TABLE SET/SECTIONAL SOFA/TWO ROCKER CHAIR WITH TABLE order**** TRYING TO TRACK DOEN MY ORDER POLYWOOD AND RXO SHIPPING *CANNOT!!!!!!! * LOCATE THE SHIPMENT—- We’ve skipped over holidays, completely had to rearrange Mothers Day plans to be hosted at our house bc WE HAD NO OUTDOOR FURNITURE to host!!! I planned on having the promised ship date PLUS WHITE GLOVE by at least MAY 5TH TWO WEEKS PAST PROMISED SHIP DATE However, as I type this on- ***MAY 14th******* Nobody from RXO shipping NOR Polywood knows where my order is!!!!!!!!!!! *AND SOME NASTY CUSTOMER REP FROM POLYWOOD —- NAMED STEFANIE—- TODAY WAS AWFUL, UNCARING, UNHELPFUL AND FRANKLY RUUUUUUDE —- Such a bummer bc I know that Polywood is a great product, EVERYONE FROM POLYWOOD HAS BEEN SO KIND- *******EXCEPT FOR STEPHANIE******** All I want is my patio furniture that I paid close to $10k here, PLEASE HELP!!!!!!! ps : KUDOS TO DAYLON AND SARAH (Polywood reps) WHO HAVE BEEN KIND AND HELPFUL"
"Absolutely beautiful set! The cushions are so comfortable and great quality. Would 100% recommend."
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