Overall rating: 4.546296 / 5 from 108 reviews.

AI Generated Review Summary

The Vineyard Deep Seating Chair is highly praised for its perfect fit on balconies, fantastic appearance, and high-quality Pawllywood furniture. While some customers find assembly tricky, others appreciate the ease of putting it together. Opinions on the cushions are mixed, with some finding them uncomfortable.

Summary topics

• Fit on Balcony: 5%
• Product Appearance: 19%
• Furniture Quality and Look: 18%
• Product Quality: 23%
• Put Together Ease: 6%

Review topics: [size, color, replacement, feels, fit, comfort, assembly, pieces, quality, shipping, looks, chairs, screws, weather, height, cushions, instructions, furniture, put, polywood, ottoman, tolerances, seat, sofa, set, table, loveseat].

Review highlights

• "We think the furniture is amazing and are very impressed with look and quality of Plywood!" — Judith d.
• "Tolerances and fit were flawless and precise enabling simple and quick assembly." — William S.
• "Great Quality and beautiful cushions!" — Tracy B.

Reviews

Q&A

are the cushions fast dry when it rains as my patio is not covered and i do not want covers on them

Hi Christine, Thanks for asking! Our cushions and pillows are upholstered with Revolution fabrics, made from polypropylene. This material is quick-drying, stain-resistant, fade-resistant, and bleach-cleanable. For faster drying, we recommend tipping the cushions on their side. Thanks, Lana

Are replacement deep seating cushions available for purchase?

Hi Brady, Great question! Yes, we have replacement cushions available for purchase on the Vineyard Deep Seating Chair's product page under the "Shop Accessories" tab. Happy shopping! Thanks, Lana

Can you sit in these chairs without the cushions?

Hello Ryan, The Deep Seating furniture is designed and built to be used with the cushions, and should not be used without. Thanks, Mindy

Hi, Is the button on both sides of the cushion? Is the button removable if we decide we do not care for it? Thank you!

Hi Wendy, Thank you for your inquiry! The buttons are on both sides of the back cushion and they are not removable. Best, Lana

Can I purchase a deep seating chair and ottoman with no cushions? What would the price be in Vinyard collection?

Hi Kathy, Thank you for your question. Yes, you can order the frame only. Please contact our Help Center at 855-935-5550 for a frame quote and to place an order. Thanks! Lana

are there fabric swatches available?

Hi Jane, That is an excellent question. We certainly do have samples available for purchase here on our website at: https://www.polywood.com/styles/samples.html. I hope this helps with your purchasing options! Thanks for asking, Michelle

are these returnable?

Hello Jane, That is a great question! We have a residential and direct order 30 day no hassle return policy. If you are not happy, for any reason, you can contact us through the help center, within 30 days of delivery to process a return. https://help.polywood.com/hc/en-us/requests/new?ticket_form_id=16549086374555&tf_16550149604507=topic_warranty_returns Thanks, Mindy

Hi there - Like other customers, my cushions are not holding up well. Could you please help with a few questions…. 1.what are the dimensions of the seat cushions (seat and back)? 2. Is it possible to provide an estimate to replace 1 set? 3. Do you have any recommendations for seat covers ( instead of replacement)

Hello Shelley, Thanks for reaching out. I apologize if your cushions are wearing out over time. For this particular chair, the cushion dimensions are: Back: 20.5"H x 24"W, 8" thick. Seat: 23"D x 23"W, 4.75" thick. If you would like a price for a set, please reach out to customer service with your order information and what color you are looking to purchase. They can be reached at 855-935-5550 or hello@polywood.com. The covers are not meant to be removed, so I apologize, but I am unable to recommend that as a solution. I hope this helps, Mindy

Why can I not buy the nice Vineyard deep seated cushions? I have the chairs and need new cushions.

Hi Peggy, Our deep seating cushions are not available for purchase on our website. However, they are available for purchase to replace current cushions. We would simply place that order on our end. Please note that our replacement deep seating cushions are available for purchase for our deep seating sets only. For more assistance on purchasing the cushions, please call our customer service line at (855)-935-5550. Our operating hours are Monday-Friday 8am-5pm EST. Thank you, Michelle

Are the cushions removable? How are they attached? Thanks.

Hi Mike, Thanks for reaching out with these questions! The Deep Seating cushions are removable to clean/move them around. They sit inside lip of the frame of the chair. I hope this answered your question. Warm regards, Michelle

Can I get the back cushions without the button?

Hello Wendy, Thank you for reaching out about our Vineyard Deep Seating Chair. I am sorry but the cushions can not be ordered without the button. We do have a couple of styles that do not have a button and I have included links to these styles below. https://www.polywood.com/braxton-deep-seating-chair-4501.html https://www.polywood.com/chinoiserie-deep-seating-chair-ms4711.html https://www.polywood.com/harbour-deep-seating-chair-4011.html https://www.polywood.com/edge-club-chair-4601.html Best wishes, Heather

Will you be introducing any new cushion colors I’m looking for a solid teal or some thing in the blue green family that does not have white in it

Hello Tracy, Great news! the majority of our solid colors are now back in stock and on our website. I would suggest our Ocean Teal or Glacier Spa as these both sound like what you are looking for. We also offer samples at the link below. https://www.polywood.com/performance-fabric-sample-mkms018.html Thank you for reaching out, Heather

Can I get replacement cushions for this line of seating?? Have two chairs - a love seat - and a couch that I want new cushions for that are like the ones that come with it

Hello Karlie, This is a great question! Yes, you can purchase replacement cushions. Many people like to have options so that they can switch them out for holidays or with the seasons. In order to get replacement cushions, please call 855-935-5550 with your order information. The Customer Experience Team will be able to look up exactly what furniture you have, and therefor what cushions go with it. Then you can pick your color, make payment. and wait excitedly for your new cushions to be made! Thanks, Mindy

Can I buy replacement cushions?

Hi Kelly, Yes, you can buy replacement cushions! Many people like to have a couple sets of cushions, to change out with the seasons or for holidays. In order to get these you would have to call in, as the only way we can take payment is over the phone. Please have your order information, because you can only buy replacement cushions if you already have the Deep Seating furniture. The Customer Experience Team will verify your order, then get all of your information, including what color you'd like, and place your order. You can reach them at 1-855-935-5550. Thanks for asking, Mindy

We’re short on space. Can you pair the modular ottoman instead of the deep seating one?

Hello! Great question! our modular is still considered deep seating so the heights of the modular ottoman will work with our deep seating. Thanks for reaching out, Heather

Is it possible to order replacement cushions? How?

Hi there, Thanks for reaching out! We do sell replacement deep seating cushions, but you won't be able to order them from our site. Instead you can reach out to our customer experience team so we can help create and place the order for you. You can email us at hello@polywood.com any time. You can also reach us by phone or live chat, Monday - Friday, 8AM - 5PM EST. The phone number is 855.935.5550 or you can use the chat feature on our website, polywood.com. Have a wonderful day! Candace

Is it possible to order replacement cushions (i.e., cushions without the chair)?

Hi there, Thanks for reaching out! We do sell replacement deep seating cushions, but you won't be able to order them from our site. Instead you can reach out to our customer experience team so we can help create and place the order for you. You can email us at hello@polywood.com any time. You can also reach us by phone or live chat, Monday - Friday, 8AM - 5PM EST. The phone number is 855.935.5550 or you can use the chat feature on our website, polywood.com. Have a wonderful day! Candace

Is there a way to purchase replacement cushions (i.e., only the cushions - no chair)?

Hi there, Thanks for asking! Yes, we do sell replacement cushions for our deep seating items. These aren't shown on the site, but you can reach out to our customer experience team so we can help place the order for you. You can reach us by email at hello@polywood.com or by phone at 855.935.5550, Monday - Friday, 8AM - 5PM EST. We also have agents available for live chat on our site at polywood.com those same hours. All the best, Candace

What are the dimensions of the seat cushion and the back cushion? Thanks.

Hello!! This is such a great question! The measurements for the seat cushion are 23" X 23" X 3/4" (L x W x D) and 23" X 7" X 20" (L x W x H ) I hope these measurements help! Thanks so much for taking the time to ask! Jillian

dimensions of vineyard deep seating chair in vintage finish are different than classic finish, is this correct?

Hi there, Thanks for reaching out! The dimension drawings show some added measurements that aren't included for the same item in Classic Finish, but the actual chair dimensions are the same. The chair is about 28.5" W x 31.5" H x 33.25" D and weighs 34 lbs. The seat of the chair is 23" W x 23 D and is roughly 17" from the ground. I hope this helps! Candace