Overall rating: 4.607143 / 5 from 28 reviews.

AI Generated Review Summary

Summary topics

• (28%%): A significant number of customers raved about the easy assembly process, praising its simplicity and intuitive diagrams.
• (17%%): Customers expressed differing viewpoints regarding the service, with some describing it as great while others found it impossible.
• (23%%): A significant number of customers pointed out that the product has heavy and high quality, with attention to assembly.

Review topics: [material, shipping, quality, service, looks, assembly, ottoman, furniture, polywood, cushions].

Review highlights

• "Assembly very straightforward, with clear and intuitive diagrams." — David G.
• "Quality of parts, assembly of same, attention to lining up nut/bolt connections are UNsurpassed." — John J.
• "Unsurpassed consumer assemblage." — John J.

Reviews

Q&A

How thick are the seat cushions

Hello Edie, Thanks for your question! The cushion for the Braxton Deep Seating Ottoman is 4.75 inches thick. I hope this helps! Best, Emma

Are the cushions Sunbrella?

Hello Ella, The fabric we currently use on our cushions is a brand called Revolution, which is comparable to Sunbrella. Thanks, Mindy

Is there a lip around where the cushion sits so it doesn’t blow off?

Hello Cheri, There is a slight lip on the ottoman frame, which helps ensure that the cushion fits securely. Additionally, the cushion weighs 5.5 pounds, so it should stay in place and not blow off easily. Thanks, Mindy

Can you unzip the cushions and clean the covers?

Hello Ragini, While some of the cushions do have a small zippered area, that is from filling the cushions. The covers are not meant to be removed. Please don't worry, they are still easy to keep clean! Please see this link to a Help Desk article for Cushion or Fabric Care & Maintenance. https://help.polywood.com/hc/en-us/articles/4421954481179-Cushion-or-Fabric-Care-Maintenance Thanks, Mindy

What is the difference between this ottoman and the deep seat ottoman that is $30 cheaper?

Hi Tonya, Great question! The difference between the 2 ottomans is the height. The Deep Seating Ottoman has a 16-inch height and the Braxton Deep Seating Ottoman has a 15-inch height. Thanks for asking! Lana

What is dimension of the cushion?

Hi Judy, The Ottoman cushion dimensions are 23" Deep x 23" Wide x 4.75" Thick. Thanks for asking! Lana

Can I attach/connect this ottoman to the modular set? I have the modular chairs (a set of 4) and would like to extend them with 4 ottomans, but I need them to connect to stay in place. Thank you!

Hi Lesgie, Thank you for your question! The Braxton Deep Seating Ottoman is not designed for attaching to other Modular pieces. Thanks! Lana

Does the cushion attach to the base of the ottoman? If not, which options do?

Hello Lindsey, That is a great question. We have a couple ottomans that have ties, just based on the design. The Deep Seating Ottomans that do have ties are the: Modular Ottoman https://www.polywood.com/modular-ottoman-4600.html Modular Ottoman - Classic https://www.polywood.com/modular-ottoman-classic-4500m.html Vineyard Modular Ottoman https://www.polywood.com/vineyard-modular-ottoman-gn2300.html Thanks for asking. I hope this helps, Mindy

What is the weight capacity of the Braxton Ottoman?

Hi Konnie, Great question! All POLYWOOD furniture is tested using ATSM standards. The Braxton Deep Seating Ottoman has been tested to hold up to 400 pounds. Thank you, Michelle

Does this connect to the sectional with the brackets

Hi Patricia, The Braxton Deep Seating Ottoman does not attach to the sectional. Thanks for asking, Michelle

In the previous questions it sounds like the ottoman cushions do not stay in place. Is there a ottoman i can purchase to go with the lakeside set where the cushions stay in place when outside? I would like to purchase 2 but not if the cushions easily blow off or slide off. That would really be a huge nuisance. PLEASE advise and indicate which one would not be a problem. thankyou

Hello Deb, Thank you for reaching out! We do not have Deep Seating ottomans where the cushions are attached or can be tied on. There is a lip, that should hold them under normal use, but it is possible that if they are left out in strong winds, that they could blow around. Thank you, Mindy

Does the ottoman go with the rocker or just with the chair?

Hello Joan, Thanks for asking. The Braxton Deep Seating Ottoman can be used with any of the Braxton Deep Seating furniture. Happy Shopping! Mindy

Can I just order 1 cushion in sky blue?

Hi Sally! Great question! We do not sell the cushion on it's own as the deep seating Ottoman can not be used without a cushion and vise versa. However, replacement cushions can be purchased. To order replacement cushions for our deep seating furniture, please contact our Customer Experience Team with your order or serial number, number of sets you’d like to purchase, and your fabric selection. Our team will provide you with pricing for the cushions, and can assist with placing your order. Thank you for taking the time to ask! Sharon

Is there a tie to secure the cushion?

Hi there, Thanks so much for reaching out! That's a great question. We don't have any ties on the Braxton Deep Seating Ottoman, but there is a lip around the edge that helps keep the cushion in place. I hope this is helpful information for you. All the best, Candace

Is the 17 inch height including the 6 inch cushion?

Hello! The 17" is the frame, not including the cushion. Thanks for asking! Karen

How thick is the cushion?

Hi Alissa, Great question. The cushion that comes with this ottoman is 6" thick. Thanks! Cait