Vineyard Deep Seating Ottoman
SKUGNO23
20-Year Warranty
Low Maintenance
Made in the USA
Free Shipping*
SKUGNO23
Slate Grey
Dune Burlap
Add-Ons: Items designed to perfectly fit this product
Vineyard Ottoman Cushion
Lead Time:
7–10 Business Days
Free Shipping
We offer free ground shipping within the contiguous United States on every order and will ship your order using the fastest, safest, and most reliable method possible.
Lead Times
Most of our products are made to order. Your order may arrive in multiple shipments. Once part or all of your order is en route, we’ll email you with that shipment’s tracking information. If your order contains mixed lead time items, the lead time of your order will match the longest lead time of any item on the order. For example, an order containing mixed lead time items may take up to 12 business days to ship, while an order only containing Quick Ship items will ship within 7 business days.
Please note that orders placed after 3pm ET may not be received until the following business day.
Please also note that when paying by check/money order, stated lead times will only take effect once your check has been received and clears processing.
Stated lead times will not apply to orders containing single item quantities of 50 or greater. Please contact us to confirm lead times before placing an order containing single item quantities of 50 or greater.
Expected Delivery Dates
All products are shipped from our manufacturing and distribution centers in Syracuse, Indiana, and Roxboro, North Carolina. Please make sure to take transit time to your location into account when ordering. Standard transit times within the U.S. can vary from a day to a week, depending on the destination and weather conditions. Whenever possible we will ship via FedEx. Larger items and high volume orders will be shipped LTL.
Specific Delivery Date Requests
If you need delivery by a certain date, or you need delayed shipment to a certain date, please contact us before placing your order.
Shipment Notifications
When your order ships, we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your package online or over the phone with the carrier.
The shipping carrier will typically contact you with a delivery date. Standard delivery includes bringing the furniture to your home address. It does not include specific placement or removal of the packaging, including pallets. Please make sure that you inspect the package(s) at the time of delivery. If the shipment appears to be damaged, or if there is any reason you are concerned with the packaging, please note this clearly when signing for the delivery.
Freight Shipment and Delivery
If your order will be sent to you via freight, here are some things you should know:
- Please allow 2–4 business days for tracking to update on the carrier’s site.
- All freight orders are delivered curbside.
- Removal of packaging or pallets is not included.
- Carriers will typically contact you beforehand with a delivery date. You may be responsible for holding fees by the carrier if delivery is not arranged within a reasonable time (per carrier’s discretion).
- We recommend someone be present when your order is delivered by the carrier to sign the Proof of Delivery (POD).
- Before signing the POD, check your order to make sure you received the correct items and that nothing is damaged. If not please contact us within 30 days of delivery.
- If you have specific delivery instructions, we recommend creating an account with FedEx and UPS to manage your deliveries. You can note specific drop-off locations such as next to your garage, or add an access code. Please note this is at the driver’s discretion and you may be responsible for any fees issued by the carrier for this extra service.
Nonstandard Shipments
For orders shipping to an address outside of the contiguous United States, please contact us for a custom quote. In order to obtain your quote, we will need your delivery address and a list of the items you intend to purchase. We cannot ship to P.O. Boxes.
Change of Address
You are able to change your delivery address for free before your order has shipped. After you receive a shipping notification email, charges will incur if you need to change your delivery address. Please contact us to update your delivery address.
Eligible for White Glove Delivery
Scheduled delivery to your outdoor space, including assembly and removal of all packaging.
With this premium service, our professional delivery partners will ensure your furniture is:
1. Placed in your outdoor space of choice
2. Fully assembled and inspected
3. Ready for use with all packaging and debris cleared
Select this option at checkout.
20-Year Warranty
Low Maintenance
Made in the USA
Free Shipping*
| Overall Width | 24.3 in |
| Overall Height | 15 in |
| Overall Depth | 25 in |
| Weight | 19 lb |
| Assembly Instructions | Download PDF |
GENUINE POLYWOOD LUMBER FRAMES
- Crafted with 100% high-density polyethylene (HDPE) lumber
- UV protectant and color are fully integrated into the lumber; no painting or waterproofing required
- Our 18-8 marine-grade quality stainless steel hardware is enhanced with a Xylan coating to resist corrosion in all climates
FABRICS, WICKER & SLING
- Pillows, cushions, and umbrella canopies are sewn with outdoor performance fabric that resists moisture, salt, sun, mold, and mildew
- All-weather wicker is woven of 100% durable HDPE wicker
- Sling is crafted with 100% woven vinyl-coated polyester engineered for strength and dimensional stability
OTHER MATERIALS
- Standard and deep seating swings include a zinc-plated metal chain
- Daybed swings include an ultradurable unmanila rope
- Fire pit tables include a stainless steel burner bowl, clear glass windguard and fire gems, and a cover made with 600D solution-dyed polyester with ripstop reinforcement for added durability
- Umbrellas include a performance fabric canopy, heavy-duty aluminum frame, zinc-plated crank handle lift, high-impact PVC housing and finial, and 50 lb. cast iron base
CARE & MAINTENANCE
- Our materials clean easily with soap, water, and a soft-bristle brush
- Learn more about Care & Maintenance
FREIGHT & PARCEL DELIVERY
- All freight orders are delivered curbside or to a safe location nearest your garage/property
- Removal of packaging and/or pallets is not included
- All parcel orders are safely delivered to your address by a trusted carrier; no signature required
- If you have specific delivery instructions, we recommend creating an account with FedEx and UPS to manage your deliveries; you can note specific dropoff locations, such as next to your garage, or add an access code; please note this is at the driver’s discretion
- Learn more about Shipping & Delivery
ORDERS WITH MULTIPLE SHIPMENTS
- Orders with multiple items may arrive in separate shipments
- Shipping times for orders containing both Quick Ship and Built to Order products are subject to the product(s) with the longest lead times
WHITE GLOVE DELIVERY
- Our White Glove Delivery Experience is available within the contiguous U.S.; learn more and select this upgrade at checkout
- Premium delivery with the added flexibility of selecting your preferred delivery date up to 10 days after the carrier has contacted you to arrange delivery; after 10 days, carrier storage fees will apply
- Includes assembly and placement of item(s)
- All packaging will be removed from the premises
- Enjoy the White Glove Delivery Experience on all orders containing both POLYWOOD and PW Designer Series products
- For more information and exclusions, see Shipping & Delivery
RETURNS
- Hassle-free returns for 30 days after delivery
- Learn more about Returns
The POLYWOOD Difference
The POLYWOOD Difference
ClimateTuff™ Materials
Our proprietary lumber and weather-defying materials are extensively tested to the extremes, providing peak performance out in heavy rain and snow, hot sun, strong winds, and salt air.
ColorStay™ Technology
We fully integrate UV inhibitor compounds into our lumber, locking in lasting color and fade resistance.
Made in the USA Since 1990
In 1990, POLYWOOD was founded in an Indiana garage. Today, we continue to craft durable, sustainable outdoor furniture that stands the test of time at our facilities in Indiana and North Carolina.
20-Year Warranty
Built with Solidcore™ durability and backed by a 20-year warranty, our lumber offers unrivaled strength and endurance from the inside out and isn’t prone to splinter, rot, crack, chip, or peel.
Low Maintenance
Our patio furniture will always look as good as new with very little effort. It doesn’t need to be covered or brought inside during inclement weather and cleans easily with soap and water.
